Privacy Policy
Last updated: January 2026
At Nivora Learning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By using Nivora Learning, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to provide our services.
a. Information You Provide
- Full name
- Email address
- Password (stored securely and encrypted)
- Course enrollments and learning progress
- Payment confirmation details (we do not store card details)
b. Information Collected Automatically
- Device type and browser
- IP address
- Pages visited and actions taken on the platform
- Login activity
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to courses and learning materials
- Track progress and issue certificates
- Process payments and confirm enrollments
- Communicate important updates and support messages
- Improve platform performance and user experience
- Prevent fraud and unauthorized access
We do not sell your personal data.
3. Payments & Financial Information
All payments are processed through trusted third-party payment providers.
Nivora Learning does not store your debit card or bank details.
We only receive confirmation that a payment was successful.
4. Certificates & Verification
When you complete a course, we may generate:
- A certificate ID
- A verification code
These are used only to confirm the authenticity of your certificate when shared publicly.
5. Data Sharing
We may share limited data only when necessary:
- With payment providers to confirm transactions
- With service providers who help us operate the platform
- When required by law or legal authorities
We never share your data for advertising purposes.
6. Data Storage & Security
We take security seriously and use:
- Secure servers
- Encrypted data storage
- Restricted access controls
However, no system is 100% secure. We continuously work to protect your data.
7. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request account deletion
- Request clarification on how your data is used
To exercise these rights, contact us via our support page.
8. Cookies & Analytics
We use cookies and similar technologies to:
- Keep you logged in
- Understand how users interact with the platform
- Improve performance and user experience
- Analyze site usage and trends
Google Analytics
We use Google Analytics 4 (GA4) to collect and analyze information about how visitors use our website. This helps us understand user behavior, improve our services, and optimize the platform.
Google Analytics uses cookies and similar technologies to collect information such as:
- Pages visited and time spent on pages
- How users navigate through the site
- Device and browser information
- General geographic location (IP address is anonymized)
The information collected by Google Analytics is processed by Google in accordance with theirPrivacy Policy andData Processing Terms.
Privacy Controls: We respect your privacy choices. You can:
- Opt out of analytics tracking via the cookie consent banner
- Disable cookies in your browser settings
- Use browser extensions that block tracking
- Enable "Do Not Track" in your browser settings
Note: Disabling cookies may affect some website functionality, but you can still access most features of the platform.
9. Children's Privacy
Nivora Learning is not intended for children under 13 without parental consent.
If we discover that a child's data was collected unintentionally, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or your data:
- Email:support@nivoralearning.com
- Platform:Nivora Learning Help Center
Your data is yours. We only use it to help you learn better.
